1. Information We Collect
1.1 Personal Information
We collect personal information that you voluntarily provide when using our Services, such as:
- Name
- Email address
- Phone number
- Company details
- Payment information
1.2 Non-Personal Information
We collect non-personal information to improve our Services, including:
- Browser type and version
- Device information (e.g., device type, operating system)
- IP address
- Usage data (e.g., pages visited, time spent on the website, click actions)
1.3 Cookies and Tracking Technologies
We use cookies and similar technologies to enhance user experience, analyze usage patterns, and deliver targeted advertisements. For more information, please refer to our Cookie Policy.
2. How We Use Your Information
We use your information for the following purposes:
- To deliver, operate, and manage our Services
- To process payments and manage subscriptions
- To improve and personalize user experiences
- To provide customer support
- To send service updates, promotional offers, and important information
- To comply with legal obligations and prevent fraud
3. How We Share Your Information
3.1 Service Providers
We may share your information with third-party service providers that assist us in operating our Services, such as:
- Payment processors
- Hosting providers
- Analytics platforms (e.g., Google Analytics)
3.2 Legal Obligations
We may disclose your information if required by law or in response to valid legal requests from public authorities.
3.3 Business Transfers
In the event of a merger, acquisition, or sale of our business, your personal information may be transferred to the new entity.
4. Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your data is no longer needed, we securely delete or anonymize it.
5. Your Rights
Under GDPR, you have the following rights regarding your personal data:
- Right of Access: Request access to the information we hold about you.
- Right to Rectification: Request corrections to inaccurate or incomplete data.
- Right to Erasure: Request the deletion of your personal data.
- Right to Object: Object to certain types of data processing, such as direct marketing.
- Right to Data Portability: Request the transfer of your data to another service provider in a machine-readable format.
To exercise your rights, contact us at legal@sudhasoftwaresolutions.com.
6. Data Security
We implement appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction. While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet or electronic storage is entirely secure.
7. Third-Party Links
Our Services may contain links to third-party websites or services. We are not responsible for the privacy practices of those websites. We encourage you to review the privacy policies of any third-party sites you visit.
8. Children’s Privacy
Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete it.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will post the updated policy on our website and revise the "Effective Date" at the top of this page. Continued use of our Services after the updated policy is posted constitutes your acceptance of the changes.
10. Contact Us
Sudha Software Solutions Private Limited
Corporate Office : 01, Ground Floor, BOI Zonal Audit Office Building, Pragati Path, New Makchund Toli, Babu Bazar, Ranchi, Jharkand, India - 834001
Regd Office : 04, Sudha Market, Purnadih Chowk, Phulwariya, Domchanch, Koderma, Jharkhand, India - 825418
Email: legal@sudhasoftwaresolutions.com
Phone: +91 6204351245