Terms of Service

Welcome to Sudha Software Solutions ("Company," "we," "our," or "us"). By accessing or using our software solutions, digital services, websites, or related offerings (collectively, the "Services"), you agree to comply with and be bound by these Terms of Service ("Terms").

If you do not agree to these Terms, do not use our Services.

These Terms constitute a legally binding agreement between you and Sudha Software Solutions and apply whether you are a registered user or simply browsing. Additional terms may apply to specific services, and in such cases, those terms will form an integral part of this agreement.

1. Acceptance of Terms

By using our Services, you:

• Confirm that you have read, understood, and agree to these Terms.
• If using our Services on behalf of an entity, represent and warrant that you have the legal authority to bind that entity.
• Agree that we may update these Terms periodically. Continued use of our Services after any update constitutes acceptance of the revised Terms.
• If you do not agree to any part of these Terms, you must immediately stop using our Services.

2. Description of Services

Sudha Software Solutions provides a variety of technology and digital services, including but not limited to:

• Custom Software Development – Tailored software solutions for businesses.
• Smart Systems – Industry-specific automation and AI-powered tools.
• Business Technology Consulting – Digital transformation strategies.
• Website & Mobile Application Development – Custom web and app development.

The scope, pricing, and deliverables of our Services will be defined in individual contracts, agreements, or proposals as applicable.

3. User Obligations

By using our Services, you agree to:

• Provide accurate, complete, and current information when registering or entering into a contract.
• Maintain the confidentiality of your account credentials.
• Notify us immediately if you suspect unauthorized use of your account.
• Use the Services only for lawful and legitimate purposes.

Prohibited Activities

• Violating any applicable laws or regulations.
• Uploading, transmitting, or distributing malware, viruses, or harmful code.
• Attempting to hack, disrupt, or gain unauthorized access to our systems.
• Engaging in fraudulent, deceptive, or unethical business practices.
• Using our Services to send unsolicited emails (spam) or phishing attempts.
• Exploiting or harming minors or vulnerable individuals in any way.

Any violation of these Terms may result in immediate suspension or termination of your access to our Services without notice.

4. Fees and Payment Terms

• All fees for our Services are outlined in individual agreements, invoices, or contracts.
• Payments must be made within the agreed timeline.
• Late payments may incur penalties, including interest charges or service suspension.
• Failure to pay may result in termination of services and possible legal action.
• Refund and cancellation policies will be governed by the specific agreements associated with each service.
• We reserve the right to modify pricing and payment terms. Any such changes will be communicated in advance.

5. Intellectual Property Rights

All content, software, designs, trademarks, and other intellectual property associated with our Services remain the exclusive property of Sudha Software Solutions or its licensors.

Users are granted a limited, non-exclusive, non-transferable license to use the Services strictly in accordance with these Terms.

Unauthorized copying, distribution, resale, or modification of our intellectual property is strictly prohibited and may result in legal action.

6. Confidentiality & Data Protection

Both parties agree to maintain the confidentiality of proprietary or sensitive information shared during service delivery. Sudha Software Solutions will not disclose confidential information except:

• With your explicit consent.
• To comply with legal obligations (e.g., court orders, law enforcement).
• To protect our rights, security, or enforce these Terms.

For details on how we handle personal data, refer to our Privacy Policy.

7. Disclaimers & Limitation of Liability

7.1 No Warranties

Our Services are provided "as is" and "as available", without warranties of any kind, whether express or implied. We do not guarantee that:

• Our Services will be uninterrupted, secure, or error-free.
• Results from using our Services will be accurate or reliable.
• Any bugs or security vulnerabilities will be corrected.

7.2 Limitation of Liability

To the maximum extent permitted by law, Sudha Software Solutions is not liable for:

• Any indirect, incidental, special, consequential, or punitive damages arising from your use of our Services.
• Loss of profits, business opportunities, or data due to system failures or security breaches.
• Any unauthorized access to your data or accounts.
• Our total liability for any claims shall not exceed the total amount paid by you for the Services in the six months preceding the claim.

8. Termination of Services

We reserve the right to suspend or terminate your access to our Services at our discretion if:

• You violate these Terms.
• You fail to pay applicable fees.
• We determine that your actions pose a risk to our security, reputation, or legal compliance.

Termination does not affect any outstanding obligations (e.g., unpaid fees).

9. Governing Law and Dispute Resolution

These Terms are governed by the laws of India. Any disputes will be resolved exclusively in the courts of Ranchi, Jharkhand, India. Before initiating legal action, parties agree to attempt an informal resolution.

10. Changes to These Terms

We reserve the right to modify these Terms at any time. If changes are made, we will:

• Update the "Last Updated" date at the top.
• Notify users via email or website updates (where applicable).
• Continued use of our Services after changes constitutes acceptance of the revised Terms.

11. Contact Information

For any questions or concerns regarding these Terms, please contact us at: